Who is responsible for the treatment of your personal data?

Company Name: Equipo Médico Crespo S.L.

CIF: B98691074

Head Office: Avda. General Avilés, N.º 90 bajo 46015 Valencia

Branch Office: Calle Llandells, 2-4 Bajo 12598 Peñíscola Castellón

Telephone: 961042557 Main Office / 964489132 Peñíscola Office

Contact email: lopd@juanacrespo.es

Contact with our data protection officer or DPO: dpo@juanacrespo.es

For what purpose will we process your personal data?

Your personal data will be used for the purpose of managing any queries related to assisted reproduction and donation in order to provide you with information about our specialised treatments in reproductive medicine, as well as to arrange an initial visit with our team of specialists. We will respond to your queries and requests for information, offer you the opportunity to attend information events in person and online and we will follow up each case on a personalised basis.

How long will we keep your personal data?

The personal data provided will be kept for as long as the requested relationship lasts, you do not revoke your consent for these voluntary contacts and once this action has been taken, they may be kept duly “blocked” on the basis of the statute of limitations for any liabilities arising from the processing of your personal data for a maximum of 3 years.

What is the legal basis for the processing of your personal data?

The legal basis for the processing of your personal data is

Execution of pre-contractual measures (requests for information, enquiries, management of first visits) at the request of the data subject in accordance with Art. 6.1 b) GDPR.

Or by consent of the data subject in accordance with Art. 6.1.a) of the GDPR, such as attendance at webinars.

When you ask us for a first visit, we must personalise your case with health data so that your doctor has a minimum of information, and the processing of this health data is legitimised by art. 9.2 h) of the RGPD as it is necessary for the purposes of medical diagnosis, the provision of health care or treatment or the management of health care systems and services.

Is there an obligation to provide such personal data?

This is a necessary requirement in order to be able to contact you to request information, quotes or your first visit and, if necessary, to be able to inform you of any doubts or queries you may have.

What are the consequences of not doing so?

Impossibility of providing you with the information or services requested.

Will we pass on your personal data?

No transfer of data or international transfer of data is foreseen, unless legally obliged to do so.

What rights do you have when you provide us with your personal data?

Right of Access: You have the right to know if your data is being processed and to receive this information in writing by the means requested.

Right of rectification: You have the right to request rectification of your data if it is inaccurate or incomplete.

You have the right to request the erasure of your data, however, you should note that the right of deletion is limited where there is a legal obligation to retain or block your data.

In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only retain the data for the exercise or defence of claims, the protection of third parties or for reasons of substantial public interest.

In certain circumstances and for reasons relating to your particular situation, you may object to the processing of your data. The controller will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of any claims.

Where the processing of your data is based on consent or is necessary for the performance of a contract or pre-contract and is carried out by automated means, you have the right to data portability, i.e. to have your data provided to you in a structured, commonly used and machine-readable form, including the right to have them transferred to a new controller.

Any data subject may lodge a complaint with the competent Data Protection Supervisory Authority, especially when they have not obtained satisfaction in the exercise of their rights and the way to contact them would be to write to the Spanish Personal Data Protection Agency at C/ Jorge Juan n.º 6, 28001 Madrid or through its electronic headquarters at www.agpd.es.

The models for requesting the exercise of your rights can be found in the Privacy Policy / rights section of our website, or you can also request them in writing to the address of the data controller and you can also obtain them from the electronic headquarters of the Supervisory Authority at www.agpd.es and they must be sent to the postal or electronic address of the data controller.

What is the origin of your personal data?

Normally your data is provided by the data subjects themselves, however, we sometimes collaborate with companies specialised in canvassing actions and they provide us with your contact details once you have been informed and have given your consent, such as IVF MEDIA Ltd.